Multiserve has developed Quality
Assurance (QA) approach based on the clear target of 'Zero
Defect’. Each stage of production from the sourcing of raw
materials through manufacturing to post-production are closely
Multiserve has implemented the IATF16949
automotive quality management system in accordance with the PDCA
(Plan-Do-Check-Act or Deming cycle) methodology and customer
requirements strict control on processes and continuous audits
to ensure high quality and reliable products.
We have total supplier management program
to provide effective long-term solutions to various customer
needs, while ensuring the delivery of quality materials.
In the start-up phase of a new project, the development of the
potential key suppliers will include effective monitoring,
improvement of the quality system at the supplier, and supply
chain risk minimization to ensure product quality and timely
delivery. For all suppliers, our hierarchical vendor management
includes annual audits, monthly performance ratings, and quality
conferences whenever required.